Privacy Policy

Overview

We respect your privacy. This Policy explains what we collect, how we use it, and what rights you have. This is a clear, human-readable summary and does not replace formal legal advice.

Data We Collect

• Account data: Email address, password hash, and basic profile information if you choose to provide it.
• Service data: Settings, interaction with the app (such as which opportunities or views are opened), and optional feedback.
• Analytics: Privacy-friendly usage metrics via Plausible (no cookies, no cross-site tracking, no advertising identifiers).
• Logs: IP address, timestamps, user-agent, and error traces for security and debugging.
• Support: Content of messages you send to us when you contact support.

We do not store API keys to exchanges and we do not have access to your exchange accounts. You remain fully in control and execute any trades yourself.

How We Use Data

• To provide and operate the Service, including performance, reliability, and new features.
• To maintain security and prevent abuse or fraudulent use.
• To respond to support requests and communicate about your account.
• To understand usage in aggregate and improve the product (high-level analytics only).

Legal Bases (GDPR)

• Contract — to provide the Service you request and manage your account.
• Legitimate interests — security, service analytics, and preventing abuse.
• Consent — when required by law, for example for optional marketing emails.

Sharing

We may share data with service providers strictly necessary to run NuxVision (hosting, email delivery, payments, analytics). These providers act under contracts that protect your data. We do not sell your personal data.

International Transfers

Data may be processed in the EU/EEA and, where necessary, in other countries with appropriate safeguards (for example Standard Contractual Clauses). Hosting is currently provided in France by IONOS (EU-based provider).

Retention

We keep personal data only as long as needed for the purposes described in this Policy, then delete or anonymize it. You can request deletion of your account at any time, subject to legal obligations that may require longer retention.

Your Rights

Under GDPR and similar regulations, you may have the following rights regarding your personal data:

• Access, correct, or erase your personal data.
• Object to or restrict certain processing activities.
• Receive a copy of your data in a portable format (data portability).
• Withdraw consent where processing is based on consent, without affecting prior lawful processing.

To exercise your rights, you can contact us at privacy@nuxvision.com. You may also lodge a complaint with your local data protection authority.

Security

We use reasonable technical and organizational measures to protect personal data (for example access control, encryption where appropriate, and monitoring). However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children

The Service is not intended for children under 16. We do not knowingly collect personal data from children under this age. If you believe that a child has provided us with personal data, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page and, where appropriate, notify you through the Service or by email.

Contact

If you have questions about privacy or this Policy, you can reach us at privacy@nuxvision.com.